Terms & Conditions

1. Booking and Payment

A booking is confirmed once the completed booking form and required deposit have been received by Nana Glen Yoga.

A non-refundable deposit, as specified at the time of booking, is required to secure your place.and is non-refundable, except where required by Australian Consumer Law.

The remaining balance must be paid by the due date advised by Nana Glen Yoga. Your place may be released if payment is not received by the due date.

2. Cancellation by the Participant

If you need to cancel your retreat booking, please notify Nana Glen Yoga as soon as possible.

The $500 deposit is non-refundable.

Any refund of amounts paid above the deposit will depend on the date of cancellation and whether your place can be filled. Nana Glen Yoga may also deduct any costs that have already been paid to accommodation providers, transport providers, activity providers or other third parties and cannot be recovered.

Once the final payment has been made, refunds may not be available where costs have become non-refundable.

We strongly recommend comprehensive travel insurance that covers cancellation, illness, medical expenses and other unforeseen circumstances.

3. Transfer of Booking

If you are unable to attend, you may request to transfer your booking to another person. Any transfer must be approved by Nana Glen Yoga and may be subject to additional costs or conditions imposed by accommodation, travel or other service providers.

4. Changes to the Retreat

Nana Glen Yoga reserves the right to make reasonable changes to the itinerary, accommodation, activities, meals or schedule where necessary due to circumstances beyond our control.

Every effort will be made to provide the retreat as advertised and to ensure that any changes do not materially affect the overall retreat experience.

5. Cancellation by Nana Glen Yoga

In the unlikely event that Nana Glen Yoga needs to cancel a retreat, we will notify participants as soon as possible.

Where a retreat is cancelled by Nana Glen Yoga, we will provide a refund or alternative arrangement in accordance with the circumstances and applicable Australian Consumer Law.

Nana Glen Yoga is not responsible for additional expenses incurred by participants, including flights, travel arrangements or other bookings, where these are outside the retreat booking.

6. Travel Insurance

For retreats involving international travel, participants are required to have comprehensive travel insurance covering the full duration of the trip.

We recommend that insurance includes cover for medical expenses, cancellation, lost luggage, travel delays and other unexpected circumstances.

Participants are responsible for ensuring that they have the appropriate passport, visa and entry requirements for their destination.

7. Health and Yoga Practice

Participants are responsible for informing Nana Glen Yoga of any medical conditions, injuries, physical limitations, allergies or other circumstances that may affect their participation.

Yoga and retreat activities should always be practised within your own capabilities.

Nana Glen Yoga and its instructors will provide appropriate guidance, but participants remain responsible for their own wellbeing and should seek medical advice where appropriate before participating.

8. Activities and Personal Responsibility

Some retreats may include activities such as walking, swimming, sightseeing, cultural experiences, excursions or other activities.

Participants take responsibility for their own safety and wellbeing during these activities and are expected to follow reasonable instructions provided by Nana Glen Yoga, accommodation providers and activity operators.

9. Accommodation

Accommodation is provided according to the room or cottage type selected at the time of booking.

Where accommodation is shared, participants agree to respect their fellow guests and the property.

Nana Glen Yoga cannot guarantee specific room locations or requests unless these have been confirmed in writing.

10. Photography and Social Media

Photographs or video may occasionally be taken during retreats for Nana Glen Yoga's website, social media or promotional material.

If you do not wish to appear in promotional photographs or videos, please let us know before or during the retreat.

11. Unforeseen Circumstances

Nana Glen Yoga will not be responsible for delays, cancellations, changes or additional costs arising from circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, transport disruptions, strikes, pandemics or other unforeseen events.

We will make reasonable efforts to assist participants and minimise the impact of such circumstances.

12. Australian Consumer Law

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies that you may have under the Australian Consumer Law or other applicable legislation.

13. Acceptance of Terms

By submitting a booking form and paying the required deposit, you acknowledge that you have read, understood and agreed to these Terms & Conditions.